Privacy Policy
E-Charlemagne SA undertakes to process the personal data collected on the Konosys site in accordance with the amended Data Protection Act and the General Data Protection Regulation (EU) 2016/679.
1. Data controller
E-Charlemagne SA
8 rue de la Pépinière, Solagnat, 63870 Orcines, France
Contact personal data: personaldata@e-charlemagne.com
2. Purposes of processing
Personal data transmitted via site forms can be used to:
- respond to requests for information or contact;
- present Konosys offers, services and solutions;
- ensure commercial or operational follow-up of requests;
- comply with applicable legal, regulatory or administrative obligations.
3. Data collected
As part of contact forms, E-Charlemagne SA may collect the information necessary to process the request, in particular the name, telephone number, email address and message sent.
4. Data recipients
The data collected is processed by authorized persons within of E-Charlemagne SA.
They may be transmitted to third parties only when this is necessary to meet a legal obligation or to use applications and services implemented by subcontractors.
5. Rights of data subjects
In accordance with applicable regulations, you may exercise the rights following on your personal data:
- right of access;
- right of rectification;
- right to erasure, subject to legal or regulatory obligations;
- right to portability;
- right to restriction of processing;
- right to object to processing.
You can exercise these rights by email to personaldata@e-charlemagne.com or by signed letter, accompanied by a copy of an identity document, to:
E-Charlemagne SA, Data Protection Officer, 8 rue de la Pépinière, Solagnat, 63870 Orcines, France.
6. Response and complaint
A response is sent within 30 days. The Delegate to the Data Protection is the contact person of E-Charlemagne SA for protection of personal data.
You can also exercise a right of complaint to the CNIL: https://www.cnil.fr/en/agir.
7. Shelf life
The data entered in the forms is stored in the databases data and on the servers of E-Charlemagne SA in France. They are kept according to secure protocols for a period which varies depending on the purpose of the processing or the regulatory and legal provisions applicable.
8. Data security and subcontractors
E-Charlemagne SA implements technical security measures and organizational measures adapted to the requirements of the applicable regulations. When service providers intervene, E-Charlemagne SA ensures that they present sufficient guarantees in terms of data protection and respect for private life.
10. Contact
For any questions relating to the protection of personal data, you can write to personaldata@e-charlemagne.com.